At Coastal Connect Independence, we know that real support starts with real connection. That’s why we don’t just assign Support Professionals—we invite Participants to meet, connect, and choose who they feel most comfortable with.

This process isn’t just a nice-to-have—it’s essential. Everyone is different. People have unique communication styles, personalities, and preferences, and we believe that the best support happens when there’s mutual understanding and trust.

By giving Participants the opportunity to choose their support team, we foster stronger, more respectful relationships built on choice and control. Whether it’s someone calm and gentle, outgoing and energetic, or anything in between, we want every person we support to feel truly seen, heard, and understood.

When the connection is right, people feel safer. More confident. More empowered. And when those things are in place, meaningful progress becomes possible.

At Coastal Connect Independence, we don’t just fill shifts—we build partnerships that help people live life on their own terms.