Coastal Connect Independence

We’re Coastal Connect Independence — a local team with a bold vision: to make disability support more personal, more flexible, and more empowering.

Born from a real need in the Shoalhaven community, we bring over 25 years of hands-on experience helping people live more independently, with the right support behind them. Although our name is new, our roots in the disability sector run deep.

What makes us different? We put you in the driver’s seat. You choose the Support Professionals that fit your lifestyle. It’s your life, your way.

At Coastal Connect, we’re all about connection. Real people, real relationships, and real support that fits your world.

Ready to start your journey? Get in touch with us or complete our Intake Form today — we’d love to hear from you.

Frequently Asked Questions

You can contact us directly, and our team will guide you through the intake process and help you match with the right support professional.

We provide support across the Shoalhaven LGA. Contact us to check availability in your area.

We meet with you to understand your goals, needs, and preferences, then develop a personalised support plan in collaboration with you.

We welcome feedback from participants, families, and stakeholders. Feedback helps us grow and improve our services.

Yes. All CCI employees are fully trained, First Aid certified, and undergo strict screening including NDIS Worker Screening, Police Checks, Working With Children Checks, and reference checks.

We follow robust policies and procedures to promote safety, respect, and dignity. Our team is trained to respond to issues and concerns promptly and professionally.

We offer flexible scheduling. Let us know your needs, and we will do our best to accommodate changes as soon as possible.

You can speak to your coordinator or contact our office directly. We take all feedback seriously and aim to resolve concerns quickly and respectfully.